PDSI CARE

PDSI Cares Complaint Mechanisms

1. Via Email
  Direct Email for PDSI Cares : contact.pdsi@pertamina.com (Subject Complaint hopefully specific)

2. Via Direct Complaints / Keluhan Langsung
  Direct to our representative Project Manager, Rig Supt, Key Account, Customer Relationship Management with Form Direct Complaint.

3. Via Meeting
  Meeting between Customer and our representative Project Manager, Rig Supt, Key Account, Customer Relationship Management.

4. Via SMS Gateway
 
SMS Mobile Phone : 0811 191 2000

Format SMS : KodePelanggan#KodeRig SMS#Isi Keluhan

Example:
01#02# Catering Makan Siang tanggal 20 Des 2014 keasinan;
PEP#RigPDSI 02.2/IE900-E#Catering Makan Siang tanggal20Des2014 keasinan



KODE PELANGGAN PDSI

KODE PELANGGAN
PELANGGAN
01
Pertamina EP
02
Pertamina Geothermal Energy
03
PHE WMO
04
PHE ONWJ
05
JOB Pertamina Golden Spike Ind
06
JOB Pertamina Medco E&P Tomori
07
VICO

KODE
/NOMOR RIG PDSI

NO
NAMA RIG LAMA
NAMA RIG BARU
KODE RIG
1 N - 80 B2/01 PDSI #01.2/N80B-M
01
2 IE-900 No.9 / 3 PDSI #02.2/IE900-E
02
3 Cardwell KM-200A No.1/9 PDSI #03.1/CWKM200-M
03
4 N -110M1 / 18 PDSI #04.3/N110-M
04
5 OW-760 / 20 PDSI #05.2/OW760-M
05
6 N-80 UE / 22 PDSI #06.2/N80UE-E
06
7 H-30FD / 23 PDSI #07.1/H30FD-M
07
8 H-40 D/24 PDSI #08.1/H40D-M
08
9 N-80 UE / 25 PDSI #09.2/N80UE-E
09
10 D-700 N0.6 /26 PDSI #10.2/D700-M
10
11 N-80 B1 / 27 PDSI #11.2/N80B-M
11
12 N110-M3 / 28 PDSI #12.3/N110-M
12
13 H-40 D / 29 PDSI #13.1/H40D-M
13
14 MSH-2000/30 PDSI #14.4/MSH2000-M
14
15 N110-M2 / 31 PDSI #15.3/N110-M
15
16 T-45 I / 33 PDSI #16.2/NT45-M
16
17 T-45-II/ 34 PDSI #17.2/NT45-M
17
18 LTO-650/35 PDSI #18.2/LTO650-M
18
19 LTO-350 / 37 PDSI #19.1/LTO350-M
19
20 E. D-2 / 38 PDSI #20.2/EMSCOD2-M
20
21 OW 700 / 39 PDSI #21.2/OW700-M
21
22 OW 700 / 40 PDSI #22.2/OW700-M
22
23 KT-210 B No.2A /41 PDSI #23.1/CWKT210-M
23
24 CWKT-210B No.3A/42 PDSI #24.1/CWKT210-M
24
25 LTO-750 /43       PDSI #25.2/LTO750-M
25
26 H-25 CD / DR II/50 PDSI #26.1/H25CD-M
26
27 KB-150 PDSI #27.1/KB-150-M
27
28 D-1000/52 PDSI #28.2/D1000-E
28
29 D-1500/ 53 PDSI #29.3/D1500-E
29
30 D-1000/54 PDSI #30.2/D1000-E
30
31 D1500/55 PDSI #31.3/D1500-E
31
32 N-80-UE/UY3 PDSI #32.2/N80UE-E
32
33 H35-1/UY4 PDSI #33.1/IDECO-H35-M
33
33 H35-1/UY5 PDSI #34.1/IDECO-H35-M
34
34 H35-3/UY6 PDSI #35.1/IDECO-H35-M
35
35 SKYTOP RR650 / UY7 PDSI #36.1/SKYTOP650-M
36
36 F - 200 UY8 PDSI #37.3/F200-E
37
37 D-1000/56 PDSI #38.2/D1000-E
38
38 D-1500/ 57 PDSI #39.3/D1500-E
39
39 1500 QS/58 (DS#9) PDSI #40.4/LDW2000-E
40
40 N110UE/59 PDSI #41.3/N110UE-E
41
41 IDEAL N1500/60 PDSI #42.3/N1500-E
42
42 - PDSI #43.3/AB1500-E
43